Contact Us

We’re always happy to hear from our readers, partners, and the wider UK online casino community.

Whether you have a question about one of our 20 free spins no deposit offers, want to report an issue with a casino listing, need clarification on wagering requirements, or simply want to share feedback about your experience using our site, this page is the best place to get in touch.

Our goal is to provide accurate, transparent, and regularly updated UK casino bonus information, and reader feedback plays a major role in helping us maintain those standards. Every message we receive is reviewed by a member of our editorial or support team.

What You Can Contact Us About?

We welcome messages related to all areas of our website and content.

Bonus Questions

If you have questions about any casino promotion featured on our website, including:

  • 20 free spins on registration no deposit offers
  • no wagering free spins
  • deposit match welcome bonuses
  • free spins with debit card verification
  • promo code activation offers
  • maximum cashout limits
  • expiry dates
  • withdrawal terms

…our editorial team can help clarify the terms as they are presented in our reviews and bonus guides. Please remember that we are an independent information and comparison website, not the casino operator itself. While we can explain the terms published in our guides, account-specific issues must ultimately be resolved with the casino’s own customer support team.

Report Incorrect Or Expired Offers

Casino promotions change quickly.

A no deposit bonus available this morning may be withdrawn, amended, or replaced later the same day.

If you notice:

  • a bonus link no longer works
  • wagering terms have changed
  • the spin count differs from our listing
  • a UKGC licence status appears outdated
  • a casino no longer accepts UK players
  • a promo code has expired

please let us know.

We take accuracy seriously, especially for UK-facing gambling promotions, and user reports help us keep our bonus tables and review pages current.

When reporting an issue, it helps if you include:

  • the page URL
  • casino name
  • issue description
  • screenshot (if possible)
  • date and time you checked the offer

This allows our team to verify and update the content faster.

Editorial Feedback

We actively welcome suggestions on how to improve our content.

If you think one of our guides needs:

  • clearer explanations
  • shorter bonus summaries
  • better comparison tables
  • more UKGC-only recommendations
  • stronger responsible gambling messaging
  • updated payment method information
  • more FAQ coverage

please tell us.

Our content is written for real UK casino players, so practical feedback from readers is one of the most valuable resources we have.

We especially appreciate feedback from players who have personally claimed the bonuses we review, as this helps us identify differences between advertised offers and the real registration experience.

Business, Media, And Partnership Enquiries

If you represent a casino brand, software provider, affiliate network, payment company, or media publication, our partnerships team can assist with:

  • commercial partnerships
  • brand review requests
  • sponsored placements
  • licensing updates
  • affiliate programme discussions
  • data partnerships
  • content syndication
  • press comments

We only consider partnerships that align with our editorial standards, transparency policies, and responsible gambling principles.

Commercial relationships never guarantee favourable rankings or editorial recommendations.

All featured offers remain subject to independent review.

Important: We Are Not A Casino Operator

To avoid confusion, please note that we do not operate any gambling platform, payment system, or casino cashier service.

We cannot:

  • process deposits
  • approve withdrawals
  • unlock accounts
  • reverse self-exclusions
  • reset passwords
  • verify identity documents
  • resolve casino-specific payment disputes
  • change bonus terms at third-party casinos

For account-level issues, please contact the casino directly through its official live chat, email, or support portal.

If your issue relates to one of the casinos we have reviewed, feel free to send us the details anyway. While we cannot directly intervene, your report may help us update our review or warn future readers.

Responsible Gambling Support

We take responsible gambling seriously.

If your enquiry relates to gambling harm, self-exclusion, or loss of control, we strongly encourage you to seek direct support from professional UK organisations.

Useful resources include:

  • GamCare – Free advice, counselling, and practical support
  • GambleAware – Information, tools, and the National Gambling Helpline
  • GamStop – UK self-exclusion across all UKGC-licensed operators
  • National Gambling Helpline – 24/7 confidential support

If you contact us regarding responsible gambling concerns, our team may signpost you toward these specialist services.

Our website is intended for adults aged 18+ only.

Complaints And Transparency

If you believe any page on our website is misleading, outdated, or fails to meet the standards expected of a UK casino comparison site, we want to know.

We investigate complaints relating to:

  • bonus accuracy
  • operator licensing claims
  • factual errors
  • unfair rankings
  • misleading CTA wording
  • outdated regulatory references
  • transparency of affiliate disclosures

Please include as much detail as possible so our editorial and compliance teams can review the issue thoroughly.

We value transparency and will always correct verified errors.

Our Editorial Promise

Every message helps us improve.

Our mission is to make UK casino bonuses easier to understand by explaining:

  • wagering requirements
  • max withdrawal limits
  • RTP expectations
  • game restrictions
  • KYC verification rules
  • UKGC protections
  • GamStop implications

in plain English.

If something on our site feels unclear, too technical, or inconsistent with your real-world casino experience, please reach out.

The best casino comparison platforms are built with reader feedback, and we treat every genuine enquiry as an opportunity to improve our guides.

Before You Contact Us

To help you get the fastest possible response, please check the following first:

For Bonus Questions

Please include:

  • casino name
  • exact offer name
  • country you are accessing from
  • whether you deposited or not
  • screenshot of terms

For Technical Issues

Please include:

  • page URL
  • device type
  • browser name
  • screenshot of the problem
  • time issue occurred

For Business Enquiries

Please include:

  • company name
  • website
  • purpose of enquiry
  • preferred collaboration model
  • timeline

The more detail you provide, the faster we can assist.

Thank You For Getting In Touch

We genuinely value every message from our readers.

Whether you are asking about a 20 free spins no deposit bonus, reporting an expired UK casino promotion, discussing a partnership, or sharing feedback about how we can make our guides better, your input helps us maintain a higher editorial standard.

Our readers trust us to simplify complex casino bonus terms and present offers clearly, fairly, and responsibly.

Your feedback helps us continue doing exactly that.

We look forward to hearing from you.